Refund Policy

At Nature’s Creation, we want you to have a satisfactory shopping experience. If for any reason you are not completely satisfied with your saree purchase, we offer a straightforward refund policy.

Eligibility for Refund

• The saree must be in its original condition, unworn, and undamaged.
• The saree should have all the original tags, labels, and packaging intact.
• The request for a refund must be made within [number of days, e.g., 14 days] from the date of delivery.

Refund Process

1. Contact our customer support team at atreyee649@gmail.com and provide the order details, reason for the refund, and supporting evidence if applicable.
2. Our customer support team will review your request and guide you through the return process.
3. Once we receive the returned saree and verify its condition, we will process the refund.

Refund Options

• Full Refund: If the saree meets the eligibility criteria, we will initiate a full refund to the original payment method used during the purchase. Please note that it may take [number of days, e.g., 5-7 business days] for the refund to reflect in your account, depending on your payment provider’s policies.
• Store Credit: If you prefer, we can offer you a store credit equivalent to the refund amount, which can be used for future purchases on our website. Store credits have no expiration date.

Non-Refundable Items

Please note that the following items are non-refundable:

• Sarees that are returned after the specified time frame for refunds.
• Sarees that show signs of wear, damage, or alteration.
• Sarees purchased during clearance sales or promotional offers.

Return Shipping

The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping method to ensure the saree reaches us safely.